Last updated: May 2026
OTB Productions ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.otbproductions.com.au or engage with our services.
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information only when you voluntarily provide it to us. This may occur when you:
- Submit an enquiry through our contact form
- Book a discovery call or consultation through our booking tool
- Contact us directly by phone or email
The types of personal information we may collect include your name, email address, phone number, business name, and any details you choose to share in your message or booking.
We do not collect sensitive information (as defined under the Privacy Act) and we do not collect payment information through our website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry or booking request
- Discuss your project requirements and provide a proposal
- Communicate with you throughout the course of any engagement
We will not use your personal information for any purpose other than the reason it was provided, unless we have your consent or are required to do so by law.
3. Sharing of Your Information
We do not sell, trade, rent, or otherwise share your personal information with any third parties. Your information stays with us.
4. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects anonymous data about how visitors use our website, including pages visited, time spent on site, and general geographic location (at a country or city level). This data does not identify you personally.
Google Analytics uses cookies — small text files stored on your device — to collect this information. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.
For more information on how Google handles data, please refer to Google's Privacy Policy.
5. Cookies
Our website uses cookies primarily through Google Analytics (as described above). Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if cookies are disabled.
6. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information submitted through our contact and booking forms is transmitted securely.
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
7. Access and Correction
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us using the details below.
We will respond to your request within a reasonable timeframe and at no charge, except in limited circumstances permitted under the Privacy Act.
8. Complaints
If you believe we have handled your personal information in a way that does not comply with this Privacy Policy or the Australian Privacy Principles, please contact us in the first instance. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page, with the date of last update noted at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
OTB Productions
Email: sanford@otbproductions.com.au
Phone: 0419 595 848